Add SMS two-factor security to your account.
One code by email, one by text — recovery codes included.
From
To
Dashboard
Usage
Engagement
NPS Comments
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Rating Feedback
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Enquiries
Conversations
Audit
Page 1
Users
Invite Staff
Data Rights
Subject-Access Export
One identity, one bundle — FCDR record and consents, enquiry rows, survey responses. Partial sources are named, never silently omitted.
Erasure
Deletes FHIR resources and BigQuery rows. Rows still in the streaming buffer are listed as pending — re-run after about 90 minutes.
System
FCDR Lead Accounts
Concierge Login Access (FCDR)
Chat-Log Retention & DLP Archive
Website Embed
Add the concierge to a clinic website as a floating popup or inline. Only the allowed origins below may embed it or call the chat API — edits apply live (within about 60 seconds, no redeploy).
Popup snippet Inline snippet Allowed origins — one hostname per linePatient Actions
Operator actions on patient accounts, carried out by the registration service. Each one is audited.